Last Updated: 05-Jan-2021
This is applicable if you are using our services:
Contact us from our website
Contact us for enquiry via e-mail
Requested for a demo
By providing us with your data, you warrant to us that you are over 13 years of age.
2. Information we collect
2.1 Contact information
We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.
2.2 Payment and billing information
We might collect your billing name, billing address and payment method when you make a purchase on our website. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by online payment management intermediary Razorpay or Paypal.
2.3 Information you post
We collect information you post in a public space on our website or on a third-party social media site belonging to e10x.com.
2.4 Demographic information
We may collect demographic information about you, your business and business needs, events you like, events you intend to participate in, conference tickets you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
2.5 Other information
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
3. We collect information in different ways
3.1 We collect information directly from you
We collect information directly from you when you visit e10x.com, register for an event or subscribe or contact us on the website form. We also collect information if you post a comment on our websites or ask us a question through phone or email.
3.2 We collect information from you passively
We may use other tracking tools like Google, web analytics, LinkedIN, browser cookies or other external websites for collecting information about your usage of our website.
3.3 We get information about you from third parties
For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address.
4. Use of your personal information
4.1 We use information to contact you
We might use the information you provide to contact you for promotional purposes including sending newsletters.
4.2 We use information to respond to your requests or questions
We might use your information to confirm your free trial, registration for an event or contest.
4.3 We use information to improve our products and services
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
4.4 We use information to look at site trends and customer interests
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
4.5 We use information for security purposes
We may use information to protect our company, our customers, or our websites.
4.6 We use information for marketing purposes
We might send you information about new features or products. If you buy our services we enrol you in our newsletter automatically. We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase. We use information as otherwise permitted by law.
5. Sharing of information with third-parties
5.1 We will share information with third parties who perform services on our behalf
We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
5.2 We may share information with our business partners
This includes a third party who may help us with implementation of the services subscribed by you and only in case we need to use their expertise on your account. Our partners use the information we give them as described in their privacy policies.
5.3 We will share information with the event organizers
We share your information with event organizers and other parties responsible for organizing events, demo sessions for you. The event organizers and other parties may use the information we give them as described in their privacy policies. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this.
6. Third party sites
The regulation distinguishes two main types of entities:
Data controller: Any entity who determines the purposes and means of the processing of personal data, alone or jointly. As a general rule, every organization is a controller for its own data.
Data processor: Any entity who processes data on behalf of a data controller.
We Act As: Data Controller & Processor
Data Processing: e10x.com
Kind of data: Personal Information like name, email, contact no. of clients, prospective clients who either email us, request for demo or sign up for a trial account
7. What information about me is stored
We only store the information necessary for contact purposes. This will include the following:
- Your Name (of course) - Your Email ID
The following information is also stored:
- Phone number of the primary contact person (if shared by the user) - Billing Address (of the company/primary user)
We also store all the data that is requested from you when you signup or request a demo.
8. How do you use my data
Any personal information received will only be used to reply to your queries, product information or for support. We do not and never will sell or redistribute your information to any third party.
We do track your visits to the website through Google Analytics. This data is collected anonymously and viewed in an aggregated form to understand the user behavior across the website.
9. How can I see all the information that is stored with you
You may request to download your data that we have stored in our systems, by sending an email to
10. How can I delete all my data that resides with you
We do not sell your data but for your peace of mind you can request to delete your data from our systems. You can send an email to for data deletion request.
11. Email Opt-Out
You can opt out of receiving or Unsubscribe our marketing emails. To stop receiving our promotional emails, please email . It may take about ten days to process your request.
12. Incorrect/Incomplete Information
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at . We will promptly correct any information found to be incorrect.
13. Contact Details
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below. If you have any questions about this Policy or other privacy concerns, please do connect with us.
Our full details are:
Full name of legal entity: Educe Consulting
Grievance Officer: Mrs Nayana Bambhroliya
704 SNS Platina, Vesu
Surat 395007 Gujarat
Telephone number: +91 261 233 8111
14. Updates to this policy
From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
16. Have more questions